At ASH Consultancy, we are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA). This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.
We may collect the following types of personal data:
Full name
Date of birth
NRIC/Passport number
Address
Phone number
Email address
WhatsApp contact
Vehicle details (registration number, model, year)
Property details
Travel information
Beneficiary details
Past or existing policy information
Claims-related information
IP address
Browser type
Device information
Pages visited
Cookies & tracking data
We use your personal information for the following purposes:
To prepare insurance quotations
To process and issue policies
To renew existing policies
To assist in claims processes
To provide customer support via WhatsApp, phone, or email
To respond to inquiries
To send reminders for renewals
To provide updates related to your insurance
To improve our website and services
To ensure compliance with applicable regulations
For verification and fraud prevention
We will not use your personal information for any purpose unrelated to insurance services unless you have given clear consent.
We do not sell, rent, or trade your data.
However, we may share your information with:
To obtain quotations, verify details, register your policy, and complete insurance transactions.
Road tax processing agents
Payment gateway providers
IT/system support providers
If required by law, regulation, or court order.
All partners are required to protect your data and use it only for the purpose it was provided.
We take reasonable and appropriate measures to protect your information from:
Unauthorized access
Loss or misuse
Accidental disclosure
Alteration or destruction
Measures include encryption, secure servers, restricted access, and compliance with PDPA guidelines.
We retain your personal data only for as long as necessary to:
Fulfill the purpose it was collected for
Provide ongoing services
Comply with legal and regulatory requirements
Data that is no longer needed will be securely deleted or anonymized.
You have the right to:
Request a copy of the personal data we hold about you.
Request corrections of inaccurate or outdated information.
You may withdraw your consent for us to collect or process your data (however, this may affect our ability to provide services).
Request to restrict how your data is used under certain conditions. To exercise any of these rights, contact us at the details below.
Our website may use cookies and analytics tools to improve user experience, including:
Traffic analysis
Session management
Personalised content
You may disable cookies in your browser settings, but some site features may not function properly.
Our website may contain links to third-party sites (e.g., insurers, social media).
We are not responsible for the privacy practices or content of these external websites.
We do not knowingly collect personal information from individuals under 18 without parental consent.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
ASH Consultancy – 202403265727 (JR0168829-M)
Phone / WhatsApp: +60 11-2888 9107
Email: ash.consultancy24@hotmail.com
Copyright © 2025 – 2026 by ASH Consultancy – 202403265727 (JR0168829-M). All Rights Reserved
